Total Quality Management (TQM) Practices and School Climate amongst High, Average and Low Performance Secondary Schools. Malaysian Journal of Learning and Instruction, [S. l.], v. 11, p. 41–58, 2014. Disponível em: https://www.educationmalaysia.co.uk/index.php/mjli/article/view/7664. Acesso em: 10 nov. 2025.