Jil. 20 No. 2 (2025): Journal of Technology and Operations Management (JTOM)

Articles

• THE IMPACT OF ELECTRONIC CUSTOMER RELATIONSHIP MANAGEMENT (e-CRM) FEATURES ON e-LOYALTY AMONG ONLINE PURCHASERS: THE MEDIATING ROLE OF e-CUSTOMER SATISFACTION

  Shiau Wei Chan, Ken Hock Ng, Fadillah Ismail, Md Fauzi Ahmad, Izzuddin Zaman

  1-20

  • PDF (Inggeris)

• PRICE PERCEPTION, CHARGING INFRASTRUCTURE AND ENVIRONMENTAL CONSCIOUSNESS THAT INFLUENCE ADOPTION OF ELECTRIC VEHICLE (EV): MALAYSIA PERPSECTIVES

  Syed Mohamad Fikri Syed Mansor, Herman Shah Anuar

  21-37

  • PDF (Inggeris)

• TECHNOLOGY READINESS AND ACCEPTANCE OF INDONESIAN FOOD SUPPLY CHAIN

  Idqan Fahmi, R Dikky Indrawan, Fithriyyah Shalihati, Raden Isma Anggraini, Anggia Rifani

  38-51

  • PDF (Inggeris)

• ASSESSING THE POTENTIAL DEMAND FOR AUTONOMOUS SHUTTLE BUSES AT UUM: A STUDY ON TECHNOLOGY ACCEPTANCE FOR STUDENT PERSPECTIVE

  Cheah Kah Man Carmen, Usamah Agung Biyadi, Zainuddin Othman, Nooraini Ismail

  52-61

  • PDF (Inggeris)

• INNOVATIVE DIGITAL PLATFORM: AN INTEGRATED INFORMATION CENTRE FOR SCHOLARSHIP IISMA-GO

  Yuyun Afifah, Kamilah Khairiyah , M. Syamsul Ma’arif

  62-73

  • PDF (Inggeris)

• GREEN MARKETING ANALYSIS IN SKINCARE BUSINESS: A CASE STUDY OF GARNIER AND NPURE

  D A Agustini, N Hasanah, F Shalihati

  74-85

  • PDF (Inggeris)

• CONSUMER PREFERENCES IN CHOOSING A COFFEE SHOP IN THE CITY OF BREMEN, GERMANY

  Siti Jahroh, Nur Hasanah, Dinda Muthia Syafira

  86-104

  • PDF (Inggeris)