IMPACT OF POOR COMMUNICATION, FATIGUE, AND EXPERIENCE LEVELS ON ACCIDENT RATES: A CASE STUDY OF THE MALAYSIAN MARITIME SHIPPING INDUSTRY. Journal of Technology and Operations Management, [S. l.], v. 20, n. 1, p. 18–28, 2025. DOI: 10.32890/jtom2025.20.1.2. Disponível em: https://www.educationmalaysia.co.uk/index.php/jtom/article/view/25596. Acesso em: 10 nov. 2025.