FACTORS INFLUENCING CUSTOMER SATISFACTION: A STUDY ON QUICK SERVICE RESTAURANT IN SABAK BERNAM, SELANGOR. Journal of Technology and Operations Management, [S. l.], v. 18, n. 1, p. 12–24, 2023. DOI: 10.32890/jtom2023.18.1.2. Disponível em: https://www.educationmalaysia.co.uk/index.php/jtom/article/view/19671. Acesso em: 10 nov. 2025.