TRAINING EFFECTIVENESSS IN CONTINUING PROFESSIONAL DEVELOPMENT PROGRAM FOR GENERAL INSURANCE AGENTS. Journal of Technology and Operations Management, [S. l.], v. 11, n. 2, p. 128–136, 2016. DOI: 10.32890/jtom2016.11.2.11. Disponível em: https://www.educationmalaysia.co.uk/index.php/jtom/article/view/jtom2016.11.2.11. Acesso em: 10 nov. 2025.