RISK MANAGEMENT AND ORGANIZATIONAL PERFORMANCE: NEW REVISION OF QMS ISO 9001:2015. Journal of Technology and Operations Management, [S. l.], v. 12, n. 1, p. 43–50, 2017. DOI: 10.32890/jtom2017.12.1.5. Disponível em: https://www.educationmalaysia.co.uk/index.php/jtom/article/view/jtom2017.12.1.5. Acesso em: 10 nov. 2025.