AN IMPLEMENTATION OF QUALITY MANAGEMENT PRINCIPLES TO ENHANCE THE ORGANIZATION PERFORMANCE: A CASE STUDY. Journal of Technology and Operations Management, [S. l.], v. 8, n. 2, p. 1–16, 2020. DOI: 10.32890/jtom2013.8.2.1. Disponível em: https://www.educationmalaysia.co.uk/index.php/jtom/article/view/jtom2013.8.2.1. Acesso em: 10 nov. 2025.