MEASURING ASSURANCE OF LEARNING (AOL) THROUGH SIX-SIGMA PROCESS CAPABILITY METHODOLOGY. Journal of Technology and Operations Management, [S. l.], p. 12–22, 2017. DOI: 10.32890/jtom0.0.0.9484. Disponível em: https://www.educationmalaysia.co.uk/index.php/jtom/article/view/9484. Acesso em: 10 nov. 2025.