SELF-ADAPTIVE MODEL BASED ON GOAL-ORIENTED REQUIREMENTS ENGINEERING FOR HANDLING SERVICE VARIABILITY. Journal of Information and Communication Technology, [S. l.], v. 19, n. 2, p. 225–250, 2020. DOI: 10.32890/jict2020.19.2.4. Disponível em: https://www.educationmalaysia.co.uk/index.php/jict/article/view/jict2020.19.2.4. Acesso em: 10 nov. 2025.