CONSISTENCY OF ONLINE CONSUMERS’ PERCEPTIONS OF POSTED COMMENTS: AN ANALYSIS OF TRIPADVISOR REVIEWS. Journal of Information and Communication Technology, [S. l.], v. 16, n. 2, p. 374–393, 2017. Disponível em: https://www.educationmalaysia.co.uk/index.php/jict/article/view/8237. Acesso em: 10 nov. 2025.