KNOWLEDGE AUDIT FRAMEWORK : A CASE STUDY OF THE MALAYSIAN ELECTRICITY SUPPLY INDUSTRY. Journal of Information and Communication Technology, [S. l.], v. 16, n. 1, p. 103–120, 2017. Disponível em: https://www.educationmalaysia.co.uk/index.php/jict/article/view/8224. Acesso em: 10 nov. 2025.