DEVELOPING CONCEPTUAL GOVERNANCE MODEL FOR COLLABORATIVE KNOWLEDGE MANAGEMENT SYSTEM IN PUBLIC SECTOR ORGANISATIONS. Journal of Information and Communication Technology, [S. l.], v. 15, n. 2, p. 171–191, 2016. Disponível em: https://www.educationmalaysia.co.uk/index.php/jict/article/view/8213. Acesso em: 10 nov. 2025.