FACTORS INFLUENCING VALUE CREATION ON BRAND TRUST IN HOTEL BUSINESS: CASE STUDY OF 3-, 4- AND 5-STAR HOTELS IN INDONESIA DURING THE COVID-19 PANDEMIC . jeth [Internet]. 2021 Jul. 15 [cited 2025 Nov. 10];1:184-209. Available from: https://www.educationmalaysia.co.uk/index.php/jeth/article/view/15329