FACTORS INFLUENCING VALUE CREATION ON BRAND TRUST IN HOTEL BUSINESS: CASE STUDY OF 3-, 4- AND 5-STAR HOTELS IN INDONESIA DURING THE COVID-19 PANDEMIC . Journal of Event, Tourism and Hospitality Studies, [S. l.], v. 1, p. 184–209, 2021. DOI: 10.32890/jeth2021.1.9. Disponível em: https://www.educationmalaysia.co.uk/index.php/jeth/article/view/15329. Acesso em: 10 nov. 2025.