Amalan Kualiti dan Hubungan Gaya Kepimpinan Terhadap Elemen Soft dan Hard Model McKinsey. JBMA [Internet]. 2015 Dec. 10 [cited 2025 Nov. 10];5:57-75. Available from: https://www.educationmalaysia.co.uk/index.php/jbma/article/view/8861