MEASUREMENT OF A BALANCED SCORECARD AND SWOT ANALYSIS IN CONSUMER LENDING STRATEGY OF BANK SUMSEL BABEL MUNTOK. Journal of Business Management and Accounting, [S. l.], v. 14, n. 1, p. 165–185, 2024. DOI: 10.32890/jbma2024.14.1.7. Disponível em: https://www.educationmalaysia.co.uk/index.php/jbma/article/view/21236. Acesso em: 10 nov. 2025.