Performance Management in Tax Administration: A Holistic Model for Malaysian Tax Authorities. Journal of Business Management and Accounting, [S. l.], v. 8, n. 2, p. 65–77, 2018. DOI: 10.32890/jbma2018.8.2.8806. Disponível em: https://www.educationmalaysia.co.uk/index.php/jbma/article/view/8806. Acesso em: 10 nov. 2025.