Jil. 32 No. 1 (2025): International Journal of Management Studies (IJMS) Vol. 32, No. 1, January 2025

Articles

• SERVICE QUALITY AND CUSTOMER SATISFACTION THROUGH AIRQUAL DIMENSIONS: AN EMPIRICAL INVESTIGATION ON IRAQI AIRWAYS

  Alaa S. Jameel

  1-18

• ENHANCING SERVICE EFFICIENCY IN UTILITY ORGANIZATIONS THROUGH QUALITY FUNCTION DEPLOYMENT

  Maryam Shahid, Rafiq Mansoor, Muhammad Shahid, Syed Athar Masood

  19-40

• ANALYZING GREEN SITE MANAGEMENT PRACTICES IN MALAYSIA: TRENDS AND INSIGHTS

  Khoo Terh Jing, Chin Yee Ha , Mohd Wira Mohd Shafiei, Radzi Ismail

  41-60

• ENHANCING R&D IN TAIWANESE SMALL AND MEDIUM ENTERPRISES: AN ANALYSIS OF POST COVID-19 BUSINESS SURVIVAL STRATEGIES

  Robert Stalone Buwule, Tony Kuo

  61-82

• WORK ENGAGEMENT AS A MEDIATOR BETWEEN AUTONOMY SUPPORT AND PSYCHOLOGICAL WELL-BEING

  Justin Vianey Embalsado, Beatriz Gopez, Mary Anne Joseph Montoya, Roger Mangalus, Rachelle Louise Embalsado

  83-108

• AN INTEGRATED TECHNOLOGY ACCEPTANCE MODEL FOR SMART CITY MOBILE APPLICATIONS: IDENTIFICATION OF KEY FACTORS AND EXTENSION OF TECHNOLOGY ADOPTION

  Musab Talha Akpınar, Mehmet Atak

  109-131

• THE IMPACT OF PERSONAL GROWTH AND HOLISTIC THINKING ON PRICE-PERCEIVED QUALITY HEURISTIC

  Hüseyin Erbil Özyörük, Bahtışen Kavak

  132-148

• DEVELOPING AND VALIDATING A SCALE TO MEASURE FOOTBALL TEAM LOVE

  Caner Özgen

  149-163

• LEAN PROCESS IMPROVEMENT IN HEALTHCARE: A STUDY USING VALUE STREAM MAPPING, THEORY OF CONSTRAINTS AND SIMULATION

  Hazal Akbal, Nuri Özgür Doğan

  164-182

• IDENTIFYING AND PRIORITIZING MARKETING PROBLEMS IN IRAN’S POULTRY INDUSTRY

  Seyyedeh Mahsa Hosseini, Arash Hajikarimi

  183-200

• EXPLORING THE ROLE OF FACEBOOK IN SUPPORTING SENIOR ENTREPRENEURS

  Marlina Muhamad, Fariza Hanis Abd Razak, Haryani Haron

  201-218

• SEEKING SELF THROUGH FASHION: HOW SELF-DETERMINATION DRIVES LUXURY APPAREL PURCHASES IN EMERGING ECONOMIES

  Ekta Aggarwal, Richa Misra, Renuka Mahajan, Anurupa B Singh

  219-239