Service Quality Dimensions and Customer Satisfaction in Malaysian Mobile Telecommunication Market: An Empirical Investigation of the Mobile Phone Market in Malaysia. . Global Business Management Review (GBMR), [S. l.], v. 6, n. 1, p. 27–48, 2022. Disponível em: https://www.educationmalaysia.co.uk/index.php/gbmr/article/view/16934. Acesso em: 10 nov. 2025.