7s Model: Operation Department Transformation of Malaysia Sheet Glass (NSG Group). Global Business Management Review (GBMR), [S. l.], v. 10, n. 1, p. 26–46, 2018. Disponível em: https://www.educationmalaysia.co.uk/index.php/gbmr/article/view/11054. Acesso em: 10 nov. 2025.