Efforts and Strategies towards Continuous Optimization across Divisions, Processes, and Business Ecosystem through Digital Transformation at BIT Group Sdn. Bhd.

Authors

  • Kamilah Abdul Hamid

  • Gunalan Nadarajah

DOI:
https://doi.org/10.32890/gbmr2018.10.2.9325
Abstract

Technological challenges, slim profit margins and the change of industry landscape due to disruptive inventions will continue to challenge the status quo of traditional ICT industry today. This is especially true for larger and older organizations. Digital business for instance has become the mantra of most top executives of the world as they seek competitive advantages in the landscape of fast moving technological change. As a result, ICT businesses are realizing the significance on how new digital technologies can transform their existing traditional businesses, and driving business growth in order to keep ahead of the competition. Transforming business models from their traditional core business to digital business that is known as “digital transformation†has become crucial. It is not about focusing only on the present business needs, but also directing towards a prioritization for future needs, which boils down to innovative ideas, operational change, and cultural shift. Hence, the objective of this case study is to learn and discuss how a traditional ICT company, BIT Group constructed its digital business transformation through major efforts and strategies that have been undertaken in the context of reliable methodologies, standards and practices references. The transformation exercise implemented is to warrant the business directing towards continuous optimization across the company’s people in various divisions, internal processes, and the business ecosystem, which has been the core elements involved in the delivery of the business services through both competition and cooperation.

Downloads
Published
31-12-2018
Issue
Vol. 10 No. 2 (2018): Global Business Management Review
Section
Articles in Journal
License

Disclaimer

Global Business Management Review (GBMR) has taken all reasonable measures to ensure that material contained in this website is the original work of the author(s). However, the Journal gives no warranty and accepts no responsibility for the accuracy or the completeness of the material; no reliance should be made by any user on the material. The user should check with the authors for confirmation.

Articles published in the Global Business Management Review (GBMR) do not represent the views held by the editors and members of the editorial board. Authors are responsible for all aspects of their articles except the editorial screen design.

Submission of an article is done with the understanding that the article has not been published before (except in the form of an abstract or as part of a published lecture, or thesis) that it is not under consideration for publication somewhere else; that if and when the article is accepted for publication, the author's consent to automatic transfer of the copyright to the publisher.

How to Cite

Efforts and Strategies towards Continuous Optimization across Divisions, Processes, and Business Ecosystem through Digital Transformation at BIT Group Sdn. Bhd. (2018). Global Business Management Review (GBMR), 10(2), 75-93. https://doi.org/10.32890/gbmr2018.10.2.9325

Most read articles by the same author(s)